Oct 09

SeaWorld, Busch Gardens and Sesame Place Intro New Allergen-Friendly Dining Initiatives

by Staff

As many as 15 million Americans suffer from a food allergy. Our parks have introduced this fall a new line of allergy-friendly dining initiatives for guests ranging from personalized service to new menu options.

We partnered with the Food Allergy & Anaphylaxis Network (FAAN™) to educate and train more than 6,000 culinary team members to assist our guests with allergen needs. With more than 22,000 members worldwide, FAAN is a trusted source of information, programs, and resources related to food allergy and anaphylaxis.

The new initiatives include:

Increased personal attention to ensure the safety of each meal. Park restaurant managers and supervisors will work one-on-one with guests and oversee the preparation of each allergen-friendly meal from start to finish. “Chef Cards,” filled out in advance by guests to outline the foods to avoid, are handed to a chef before the preparation of the meal.

All park restaurants are equipped and trained to take care of guests with allergen needs.

More menu options, ranging from gluten-free pizza to an allergen-friendly Shamu-shaped chocolate bar, enhance the experience for dining guests. For those on the go, the parks also provide prepackaged snacks such as cookies from companies that specialize in allergen-friendly foods including Divvies and Gluten Free to Go.

To help guests plan, detailed information on allergen-friendly services and helpful safety tips can be found online at each park’s web site. Guests can also download the Chef Cards and fill it out prior to their visit. At the parks, in-park educational handouts are available.

Visit our parks' websites for park-specific allergen information.